Messaging & Notifications System

SMS System Improvements

• Fixed packet out-of-order errors caused by DB reconnect logic
• Stabilized bulk messaging (“Send All”) process
• Implemented:
  • Rate throttling
  • Error handling
  • Retry logic

Appointment Reminders

• Standardized message formatting (e.g., 8:30AM instead of 8:30:00)
• Unified sending logic into a single reusable function
• Improved logging of sent vs failed messages